Made in the Americas (“we” and “us”) is the operator of https://madeintheamericas.com (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
1. General
Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase. In this instance, we will remove the out-of-stock items until the supplier restocks them.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase. Free shipping is offered on orders over a specified amount.
This price will be the final price for shipping cost to the customer.
3. Delivery Terms
3.1 Shipping Area
Currently, we only ship to the 48 contiguous United States. We do not ship to Alaska, Hawaii, US territories, or international destinations at this time.
3.2 Transit Time
Orders are typically delivered within 3-10 business days after processing. This timeframe may vary depending on the product manufacturer and shipping location, as items are shipped directly from our manufacturing partners across the Americas.
3.3 Dispatch Time
Orders are usually processed within 1-2 business days of payment. As we work with multiple manufacturing partners, processing times may vary by product.
3.4 Multiple Shipments
Since our products are shipped directly from different manufacturers, your order may arrive in multiple packages and on different days.
3.5 Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched to our manufacturing partners.
3.6 P.O. Box Shipping
Made in the Americas will ship to P.O. box addresses using postal services only. We are unable to offer courier services to these locations.
3.7 Items Out Of Stock
If an item is out of stock, we will remove it from our website until it becomes available again.
3.8 Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
4. Tracking Notifications
Upon dispatch from our manufacturing partners, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
5. Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with next steps.
6. Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the website.
7. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched to our manufacturing partners. If an order has already been dispatched, please refer to our refund policy.
8. Insurance
Parcels are insured for loss and damage up to the value as stated by the courier or manufacturer’s shipping policy.
8.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed their investigation into the claim.
8.2 Process for parcel lost in-transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
9. Customer service
For all customer service enquiries, please submit an enquiry at https://madeintheamericas.com/contact-us
Shipping Policy Last Updated: May 22, 2025